Privacy Policy
We take the protection of your personal data very seriously. Your information is treated confidentially and in accordance with statutory data protection regulations (GDPR) and this privacy policy.
1. Responsible Entity
Cleopatra Ink Wiesbaden
Germany
If you have any questions regarding data protection, you can contact us directly via the contact details provided on this website.
2. Collection and Processing of Personal Data
We only collect personal data when you voluntarily provide it to us, for example when you:
- Fill out a contact or booking form
- Contact us via email, phone, WhatsApp or social media
- Book an appointment or request information
The data collected may include:
- Name
- Email address
- Phone number
- Appointment or enquiry details
This information is used solely to process your request, contact you, or manage appointments.
3. Purpose of Data Use
Your personal data is used only for:
- Responding to enquiries
- Managing bookings and appointments
- Customer communication
- Internal administrative purposes
We do not sell, rent, or trade your data to third parties.
4. Data Storage & Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access or disclosure.
Your data is stored only for as long as necessary to fulfil the purpose for which it was collected or as required by legal obligations.
5. Third-Party Services
Our website may use third-party tools (for example booking systems, analytics or hosting services) that process data on our behalf. These services comply with GDPR regulations and process data only under our instructions.
6. Cookies
This website may use cookies to improve functionality and user experience. Cookies do not contain personal data and can be disabled in your browser settings at any time.
7. Your Rights
Under the GDPR, you have the right to:
- Request information about your stored personal data
- Request correction or deletion of your data
- Restrict or object to data processing
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided on this website.
8. Changes to This Privacy Policy
We reserve the right to update this privacy policy when necessary to comply with legal requirements or changes to our services.